{"id":23686,"date":"2021-11-26T09:41:15","date_gmt":"2021-11-26T09:41:15","guid":{"rendered":"https:\/\/sylencia.lt\/frequently-asked-questions\/"},"modified":"2024-06-16T09:54:27","modified_gmt":"2024-06-16T09:54:27","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/sylencia.lt\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23686\" class=\"elementor elementor-23686 elementor-331\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b84c62 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-content-align-center elementor-section-column-vertical-align-stretch\" data-id=\"1b84c62\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2fb092f\" data-id=\"2fb092f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-657a0ea elementor-widget elementor-widget-spacer\" data-id=\"657a0ea\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee7ceb4 elementor-widget elementor-widget-tm-heading\" data-id=\"ee7ceb4\" data-element_type=\"widget\" data-widget_type=\"tm-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"tm-modern-heading tm-modern-heading--style-03 tm-modern-heading--highlight-style-01\">\n\t\t\t\n\t\t\t\t\t<div class=\"heading-primary-wrap\">\n\t\t\t<h2 class=\"heading-primary elementor-heading-title\">If you have any questions that you may not have found below. Feel free to contact us and we will advise you!<\/h2>\t\t<\/div>\n\t\t\n\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70d97bf minimog-accordion-style-01 elementor-widget elementor-widget-tm-accordion\" data-id=\"70d97bf\" data-element_type=\"widget\" data-settings=\"{&quot;active_first_item&quot;:&quot;1&quot;}\" data-widget_type=\"tm-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"minimog-accordion minimog-accordion-icon-right\">\n\t\t\t\t\t\t\t<div class=\"accordion-section active\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How to use earplugs?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>Earplugs must be:<\/p><p>Washed and disinfected with special solutions that are gentle on ears.<br \/>Dried.<br \/>Under no circumstances should earplugs be left unattended around small children.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Do your products come with a money-back guarantee?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>Yes, a 30-day return guarantee applies to the products.<\/p><p>The item must not be worn or otherwise used; it must be undamaged and retain its original value.<\/p><p>Unfortunately, due to hygiene reasons, unpacked or used products cannot be returned.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">Shipping and Delivery Methods<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>We currently ship via Omniva parcel terminals.<\/p><p>[Omniva](https:\/\/www.omniva.lt\/)<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How to choose the right size?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>If you&#8217;re purchasing products from the Pro line, we include different sizes of ear tips in the package. The ear tips are interchangeable, making it easy to find the right size for you.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"accordion-section\">\n\t\t\t\t\t<div class=\"accordion-header\">\n\t\t\t\t\t\t<div class=\"accordion-title-wrapper\">\n\t\t\t\t\t\t\t<h6 class=\"accordion-title\">How to clean earplugs?<\/h6>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"accordion-icons\">\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon opened-icon\"><i class=\"far fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span\n\t\t\t\t\t\t\t\t\tclass=\"accordion-icon closed-icon\"><i class=\"far fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"accordion-content\">\n\t\t\t\t\t\t<p>To prevent the spread of bacteria, it is necessary to clean earplugs after each use. You can clean earplugs with warm water or other ear-safe antibacterial disinfectants.<\/p><p>Cleaning instructions:<br \/>1. Gently remove the tips if they are removable.<br \/>2. Rinse with warm water or ear-safe antibacterial disinfectants.<br \/>3. Dry the earplugs.<\/p><p>Following these steps will ensure that your earplugs are clean and safe to use.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If you have any questions that you may not have found below. Feel free to contact us and we will advise you! How to use earplugs? Earplugs must be: Washed and disinfected with special solutions that are gentle on ears.Dried.Under no circumstances should earplugs be left unattended around small children. Do your products come with a money-back guarantee? Yes, a 30-day return guarantee applies to the products. The item must not be worn or otherwise used; it must be undamaged and retain its original value. Unfortunately, due to hygiene reasons, unpacked or used products cannot be returned. Shipping and Delivery Methods We currently ship via Omniva parcel terminals. [Omniva](https:\/\/www.omniva.lt\/) How to choose the right size? If you&#8217;re purchasing products from the Pro line, we include different sizes of ear tips in the package. The ear tips are interchangeable, making it easy to find the right size for you. How to clean earplugs? To prevent the spread of bacteria, it is necessary to clean earplugs after each use. You can clean earplugs with warm water or other ear-safe antibacterial disinfectants. Cleaning instructions:1. Gently remove the tips if they are removable.2. Rinse with warm water or ear-safe antibacterial disinfectants.3. Dry the earplugs. Following these steps will ensure that your earplugs are clean and safe to use.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23686","page","type-page","status-publish","hentry","post-no-thumbnail"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/pages\/23686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/comments?post=23686"}],"version-history":[{"count":5,"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/pages\/23686\/revisions"}],"predecessor-version":[{"id":23994,"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/pages\/23686\/revisions\/23994"}],"wp:attachment":[{"href":"https:\/\/sylencia.lt\/en\/wp-json\/wp\/v2\/media?parent=23686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}