Frequently asked questions

If you have any questions that you may not have found below. Feel free to contact us and we will advise you!

How to use earplugs?

Earplugs must be:

Washed and disinfected with special solutions that are gentle on ears.
Dried.
Under no circumstances should earplugs be left unattended around small children.

Do your products come with a money-back guarantee?

Yes, a 30-day return guarantee applies to the products.

The item must not be worn or otherwise used; it must be undamaged and retain its original value.

Unfortunately, due to hygiene reasons, unpacked or used products cannot be returned.

Shipping and Delivery Methods

We currently ship via Omniva parcel terminals.

[Omniva](https://www.omniva.lt/)

How to choose the right size?

If you’re purchasing products from the Pro line, we include different sizes of ear tips in the package. The ear tips are interchangeable, making it easy to find the right size for you.

How to clean earplugs?

To prevent the spread of bacteria, it is necessary to clean earplugs after each use. You can clean earplugs with warm water or other ear-safe antibacterial disinfectants.

Cleaning instructions:
1. Gently remove the tips if they are removable.
2. Rinse with warm water or ear-safe antibacterial disinfectants.
3. Dry the earplugs.

Following these steps will ensure that your earplugs are clean and safe to use.

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